Shipping Policy

At On Vaks, we aim to deliver your products safely and on time. Please read our Shipping Policy carefully to understand how orders are processed and shipped.

Order Processing

  • Orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

  • You will receive order confirmation and shipping details once your order is dispatched.

Shipping Locations

  • We currently ship across India.

  • For service-related items (repair pickups or deliveries), availability may vary based on location.

Delivery Timeline

  • Estimated delivery time is 3–7 business days, depending on your location.

  • Delivery timelines may vary due to courier partner delays, weather conditions, or unforeseen circumstances.

Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout.

  • Charges may vary based on product size, weight, and delivery location.

  • Shipping charges are non-refundable, except in cases of damaged or incorrect items.

Packaging & Handling

  • All products are carefully packed to ensure safe delivery.

  • On Vaks is not responsible for minor packaging damage that does not affect the product.

Repair Service Shipping

  • For bag repair services, shipping or pickup charges (if applicable) will be communicated in advance.

  • Customers are responsible for safely handing over items for repair unless pickup service is arranged.

Delayed or Lost Shipments

  • If your order is delayed beyond the expected timeframe, please contact our support team.

  • In rare cases of lost shipments, we will coordinate with the courier partner to resolve the issue.

Incorrect Address

  • Customers are responsible for providing accurate shipping details.

  • On Vaks is not liable for delays or non-delivery due to incorrect or incomplete address information.

Contact Information

For shipping-related queries, please contact us:

📞 Phone:
+91 9966 698 698
+91 9248 192 471

✉️ Email:
Info@onvaks.com

📍 Address:
D.No.: 40-1-100A,
MG Road, Near Benz Circle,
Vijayawada – 520010